- Scams
- Mail & Email Scams
Fake Delivery Texts
Fake Delivery Texts
Last updated
A fake delivery text looks like it comes from a delivery company such as PostNord, DHL or Budbee. It claims something is wrong with your parcel and asks you to click a link. The link leads to a fake page where the scammers want to get hold of your card details or your BankID. The scam works because most of us are often waiting for a parcel.
Warning signs
You are asked to pay a small fee, for example for customs or shipping.
It's urgent, and the parcel will be "sent back" if you don't act right away.
The link doesn't go to the delivery company's usual website.
You are asked to enter card details or identify yourself with BankID.
The sender name can be faked. A fake text can show up as "PostNord" and land in the same thread as real texts.
Examples of Fake Delivery Texts
Fake text about a parcel delivery
Here is an example of a fake text message claiming to be from PostNord, the Swedish postal service, about a parcel delivery. The hope is that some of the people who get it will think it's from PostNord about one of their own deliveries, and just open the link and pay or enter their personal details without thinking. You can see that the number isn't PostNord's but one registered in France (+33), and that the link doesn't go to postnord.se but to postnord-se.com.
Fake delivery text about a parcel
Here is one of many examples of text messages made to look like a delivery notice. The scammers want you to click the link by claiming they have a parcel for you, but you need to confirm your address. You can see that the message comes from a private number in another country, but since so many people order things online these days, they hope you won't read the message closely or think about where it came from. If you open the link, you will probably end up on some kind of page where they try to get sensitive information from you. It could be a login page that looks like a well-known delivery company. But if you enter your login details, they save your email and password and try them elsewhere, hoping you use the same password in more places.
How do you avoid this?
- Don't click links in texts about parcels. Open the delivery company's app or type in the web address yourself.
- Never pay fees through a link in a text message.
- Only use BankID when you started the login yourself.
Has this happened to you?
- If you only opened the link without filling anything in, closing the page is usually enough.
- Have you given your card details or logged in with BankID? Call your bank right away and block the card.
- Have you entered a password? Change it, including anywhere else you use the same password.
- Report it to the police at polisen.se or call 114 14.
- text message
- parcel
- delivery
- phishing
- postnord
- dhl
- link
